This privacy policy has been compiled to better serve those who are concerned with how their “Personally Identifiable Information” (PII) is being used online. PII, as used in privacy and information security legislation in the United States, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from people who visit our website or application?

When ordering or registering on our site, as necessary, you may be asked to enter your name, email address, shipping address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an order, subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To process your transactions quickly.
  • To send periodic emails related to your order or other products and services.

How do we protect visitor information?

Our website is regularly scanned for security holes and known vulnerabilities to make your visit to our site as safe as possible.

We use regular malware scanning.

We use an SSL certificate.

Do we use ‘cookies’?

We use cookies for tracking purposes.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through the settings on your browser (such as Internet Explorer). Each browser is a little different, so check your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies, some features that make your site experience more efficient may not function properly.

However, you can still place orders.

Disclosure to third parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect the rights, property, or safety of others.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Links to third parties

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google’s advertising requirements can be summarized in the Google Advertising Principles. These are set out to provide a positive experience for users.

We use Google AdSense advertising on our website.

Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We have implemented the following:

  • Demographics and Interests Reports.

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opt out

Users can set preferences for how Google displays ads to them using the Google Ads Settings page. Alternatively, they can opt out by visiting the Network Advertising Initiative opt-out page or permanently using the Google Analytics opt-out browser add-on.

California Online Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach extends beyond California to require a person or business in the United States (and possibly the world) that operates websites that collect personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly what information is being collected and with whom it is being shared, and to comply with this policy.

In accordance with CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Once this privacy policy is created, we will add a link to it on our home page or, as a minimum, on the first significant page after entering our website.
  • Our Privacy Policy link includes the word “Privacy” and can be easily found on the page specified above.

Users will be notified of any changes to the privacy policy:

  • On our Privacy Policy Page.

Users can change their personal information:

  • Sending us an email.
  • Chatting with us or sending us a ticket.

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a do not track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking.

Children’s Online Privacy Protection Act (COPPA)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13.

Fair Information Practices

The Fair Information Practice Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the world. Understanding the Fair Information Practice Principles and how they should be implemented is critical to complying with the various privacy laws that protect personal information.

To be in line with Fair Information Practices we will take the following actions should a data breach occur:

  • We will notify users by email within 7 business days.
  • We will notify users via on-site notification within 7 business days.

We also agree to the individual redress principle, which requires that individuals have the right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle not only requires that individuals have enforceable rights against data users, but also that individuals have recourse to a court or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address to:

  • Send information, respond to inquiries and/or other requests or questions.
  • Process orders and send order-related information and updates.
  • We may also send you additional information related to your product and/or service.
  • Market to our mailing list or continue emailing our customers after the original transaction occurs.

To be in compliance with CAN-SPAM, we agree to the following:

  • DO NOT use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if any are used.
  • Honor opt-out/unsubscribe requests promptly.
  • Allow users to unsubscribe using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will remove you from ALL correspondence immediately.

Contact us

If you have any questions about this privacy policy, you may contact us using the information below.

Last edited on 02/11/2024

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